Terms Of Sale
All of Green man Leather’s (GML) products are warranted for a period of one year from the date of purchase against defects in materials or workmanship which includes stitching. GML will repair or replace defective items within the warranty period. This does not include natural wear on the product. It is your obligation to retain proof of purchase for establishing the warranty period. No other warranties are made, expressed or implied.
Items ordered with options such as, decorative stitching, Hand tooling and custom orders etc. are considered “Custom” and are NOT returnable for exchange or refund. We ask and we receive as much detail as possible before starting your creative custom order. We will send you updates and if in question will email you images for your thoughts and approval. Special order, custom items and all discontinued items are not returnable for exchange or refund. Custom also includes any width of belt strap we do not commonly list on our website. Such a 3/4″ or 1 5/8″. Any order for leather straps to re sell is considered custom and no return are offered or refunds. If you have any questions on what is or what is not returnable, then please call and ask before ordering.
Original or return shipping charges are not subject to refund or reimbursement. We are not responsible for any duties, taxes or customs fees charged by your government. If you select private courier you are subject to brokerage fee which Green Man Leather is also not responsible for.
That is providing the item is both unused and in as new condition.
If you make an order regardless of 1 product or 200 and wish to cancel after payment and\or consultations are made to fine tune your order, Green Man Leather reserves the right to charge a 30 percent re-stocking fee to cover the cost labor and materials already used.
All deposits are non-returnable on orders regardless of size and quantity of our supplied product on the site, custom made and services we are hired to complete for you. By authorizing payment via credit card, online website payment or payment on an invoice, you agree to the terms laid out on this page and/or on said invoice. Full refunds are issued only when Green Man Leather is unable to fulfill an order.
With respect to our business wholesale clients, the orders made are considered custom as we are creating to your specifications. We ensure all your needs are being addressed and kept you advised of your orders as it progresses. Images supplied upon request. From time to time one unit may need to be redone. Due to human error which we will do at our cost providing images are shown displaying the error.
All Jack Saps and impact weapons are considered a custom order as each one is made specifically for the customer at the time the order is submitted to us. This includes and custom colour tone of thread requested, hand tooling, initials etc.
All Jack Saps are created to be struck on the side. We have never had a Sap owner unsatisfied! In order to ensure many years of use observe the following:
Never strike the Sap on the stitched seams or metal\concrete surface. You WILL weaken the integrity on the Sap. Our warranty won’t cover natural wear or abuse of the sap. I’ll offer a discount on your next order should the above occur
Any questions please just email us, we are more than happy to answer any of your questions. All emails and calls are returned on the same day, unless we are on vacation!